Privacy Policy | Veritas Commerce Gro

Our privacy policy details the information we collect and how we use it during your interactions with us.

Ensuring our customers' data security is our top priority. We securely store and handle your personal information with the utmost confidentiality. Our data management aligns with all relevant laws in the countries in which we operate.

We deploy various safeguards to prevent unauthorised or illegal processing of your personal data. This involves encrypting your information in accordance with the highest standards in the countries in which we operate.

In cases where we have provided you with a password (or you have chosen one) for accessing specific sections of our website it is your responsibility to ensure the confidentiality of that password. We kindly request that you refrain from sharing your password with others. Please ensure any password is unique to our website and not duplicated from other passwords you may use. We urge you to use unique passwords that are generated randomly and greater than 15 characters.

Any revisions made to this policy will be updated on this page and if necessary communicated to you via email.

Who are Veritas Commerce Group Limited?

As specified in our terms and conditions, this website is conducted by Veritas Commerce Group Limited registered office 128 City Road, London, England, EC1V 2NX.

Veritas Commerce Group Limited acts as the data controller for the information collected when you browse this website or when you make purchases of our products.

Vertias Commerce Group Limited is registered with the Information Commissioner Office.

If you have any enquiries regarding the use of your personal information or any questions about this privacy policy, you can contact us by writing to written correspondence to veritascommercegroup@gmail.com

Information held about you

We collect personal data that you provide when you use our website, contact us via email or communicate with us directly. This includes information such as your name, date of birth, contact details (including social media accounts), phone number, transaction history, payment information and login credentials.

Upon using our Website we may collect personal information provided by you including your name, date of birth, contact information (including social media accounts), phone number, login details, transaction history, and payment information.

Telephone calls may be recorded for quality, training and security purposes. Monitoring may occur without consent to record transactions, prevent crimes, ensure compliance, maintain quality standards and secure telecom operations.

Ways in which we may utilise your personal data

Your personal data may be utilised in the following ways:

To complete your order we need your identification, contact, and payment information. This allows Veritas Commerce Group Limited to enter into a contract with you. Your details may be shared with companies or third parties for product supply or delivery. We may retain your information for a reasonable period for contractual obligations and legal requirements.
We may use various communication channels, including email, postal mail, mobile notifications, telephone and digital platforms (based on your indicated preferences), including social media platforms to inform you about similar products and services or products and services that you request information about.
To provide you with the services you request which may include the sale and/or distribution of products.
In order to register you on the website including the setup of your account. We will utilise your personal information to manage and update your account as needed.
For administration of our website to ensure its proper functioning.
To allow analysing for enhancing the use of our website and retail offering including tracking your navigation on our website.
To allow the measuring and analysing of our advertising data.
To allow us to provide suggestions and recommendations in accordance with your individual preferences.
To enable us to maintain continuous communications with you.
To ensure the safety and security of our website.
To allow the efficient processing of payments whilst identifying and preventing fraudulent transactions or other unlawful activities.

We process all data based on your consent, contractual obligations, legal requirements and legitimate interests ensuring proper marketing and service maintenance.

Duration for which we retain your information

We adhere to a strict policy of minimal data retention. We retain only the necessary personal information for the intended purpose and do not keep it longer than legally required. If you have an active account on our website, we retain your personal information accordingly. Similarly for interactions with Veritas Commerce Group Limited we retain the details for the shortest period necessary to address your query and for a limited period afterwards.

Upon placing an order on our website we will store vital personal information such as your name, email address and postal address. These details will be retained until you request modifications or deletion. Similarly information related to your website browsing history will be kept in accordance with data regulations.

Information on sharing your personal data

We may disclose your personal information to the following parties:

Our trusted professional consultants who provide expert advice and support.
Our reliable suppliers, business partners, and subcontractors who assist us in delivering products and services.
Selected third-party advertisers who collaborate with our service providers to provide you with relevant advertisements.
Supply partners who directly offer products or services to you and require your personal data for processing orders, delivery and related administrative tasks.
Search engine and web analytics providers who help us understand and improve our online presence.
We only share your personal data with these parties when it is necessary to fulfil the services we provide.
We may also disclose your personal information under the following circumstances:
When required by law or legal obligations.
To prevent or detect criminal activities.
To protect and exercise our legal rights and when we receive a valid request for disclosure including sharing information with other companies and organisations for fraud prevention and credit risk reduction purposes.

Please note that if the police or any regulatory or government authority investigating suspected illegal activities request your personal information, we will supply them with the appropriate information as required under our legal obligations.

Our website may include links to third-party websites or utilise software/services that involve sharing your personal information with third parties. Please be aware that these third-party websites/providers have their own privacy policies. We are not responsible for their policies and recommend reviewing them before sharing any personal information.

Storage of personal data

The information we gather from you has the potential to be relocated and securely stored in countries beyond the borders of the European Economic Area ("EEA").

It can also be accessed and processed by individuals employed by us, our suppliers and third-party service providers who operate beyond the borders of the EEA.

To safeguard your personal information we take measures to ensure that the data protection laws of the specific third country where the data is stored or processed have been approved as adequate by the European Commission. Alternatively we implement other suitable safeguards to protect your personal information during such transfers.

Your personal rights

You possess the authority to request that we refrain from processing your personal data for marketing purposes.

To exercise this right you can indicate your preferences by utilising the unsubscribe option in any communication we send to you or contacting us directly.

In cases where you have given us consent to utilise your personal data you retain the ability to withdraw that consent at any time.

Should the information we possess about you be inaccurate or incomplete you have the option to notify us and request corrections or additions to be made.

Additionally you hold the right with limited exceptions to request a copy of any personal data we hold on your account or as a guest. Should you choose to exercise this right please note that certain circumstances may require a fee to cover the costs associated with providing you with the requested information from a third party.

If you have any issues or queries around personal data then please contact us directly.

Veritas Commerce Group Limited Cookie Policy

When you explore our website, interact with our emails or come across our advertisements tiny files known as cookies are stored on your browsing device.

These cookies do not retain personal information. Instead they contribute to enhancing the functionality and performance of our website and enriching your overall browsing experience.

Certain cookies are essential for website operations while additional tracking technologies assist us in comprehending user behaviour and delivering tailored advertisements. In our emails, cookies are also employed for engagement analysis. If you prefer not to accept cookies in emails you can modify your browser settings or refrain from downloading images or clicking on links.

By continuing to browse our website you confirm your consent to our use of cookies.

Our website relies on necessary cookies, which are indispensable for optimal functionality. Disabling these cookies may disrupt your browsing experience preventing you from utilising features like the shopping basket or completing payments.